Return and Refund Policy

Return Policy
• 30 days from delivery of the order
• All items must be unused and in original packaging
• All returns, except for damaged items upon receipt, will be assessed a 20% restocking fee
• Return requests outside of 30 day return period can be approved at the discretion of DiY Parts

Return Label Policy
• Courtesy label will be provided for orders less than 30 days old
• Returns outside of a 30 day return period are not provided a return label and the customer is responsible for purchasing postage.
• Excludes duplicate orders (ie. Ordering the same part multiple times)
• Excludes accidental order, change, or cancelation requests prior to delivery
• Additional information may be requested prior to label approval
• Return service offered from an address in continental 48 U.S. states only

Damaged Items
• Damaged items must be claimed within 3 days of delivery
• Photos of damaged items may be required
• Orders will be replaced or refunded upon return of items
• Partial discounts for damaged items are not provided

Cancellations
• Contact us immediately to request cancellation
• If the order has shipped, we cannot cancel
• If the order has shipped or been delivered, a return request will need to be initiated

For contact information please visit our Contact page.